About Vikram Jadhav

Vikram is a process modernization and change management leader working to improve the way institutions approach their engagement practices. Working across a range of disciplines, he designs and implements low cost and scalable solutions that drive internal collaboration, member and employee engagement, and ROI.

Currently, Vikram is the Director of Innovation for LACERS, one of the largest retirement systems and pension funds in the US, where he leads its digital transformation across a variety of operational verticals, including customer experience, information architecture, and workflow . Over the course of his career, Vikram has developed a diverse professional portfolio building out product development, sales enablement, strategic marketing, and business intelligence practices in the civic, technology, finance, and real estate sectors. Prior to this role, he was the Chief Innovation Officer for the City of LA’s Office of Finance, and held leadership positions on the Mayor’s Bloomberg Innovation Team, where he led the design-build and launch of the LA Business Portal digital resource for entrepreneurs.  He also helped launch a venture-backed mobile POS solution in play in over 32 sports and entertainment properties throughout the US (NBA, NFL, MLB, NHL) and led the design-build of a mixed-medium digital selling platform for a Fortune 50 wealth management company. 

In his spare time, Vikram advises pre-revenue founders on growth strategies through the Startup Launch SBDC program at Bixel Exchange and is a guest lecturer on innovation methods and tactics at USC.